New in ERP

Collaboration
at the heart of your ERP

Dwexo Chat is the only professional messenger that lives inside your business data. Discuss a quote, coordinate a task, call a colleague — without ever leaving your ERP.

0
External app required
100%
Data hosted on your servers
8
ERP modules natively connected
Business context preserved
# ERP 360
# Commercial
# Devis & Facturation 3
# SAV
Sara Benali
Karim Ouali 1
Yasmine Chaoui
📄 Devis · 00042/2026 2
🎫 SAV #1847
✅ Tâche : Migration
# Devis & Facturation
📄 Devis · 00042/2026 — Client : Technocom SARL
📄 Devis
📞 Appel audio terminé · 4m 12s
SB
La remise de 8% a été validée par la direction. On peut envoyer le devis au client ✅
👍 2
14:32
Parfait ! Je génère le PDF et l'envoie par email maintenant.
14:33 ✓✓
MA
KO
🎙️ Message vocal — 0:23
14:35
Message #Devis & Facturation...

Your teams juggle too many tools

Every app switch breaks focus, dilutes information and costs time.

Lost context

A message on WhatsApp, another on Teams, the final decision in an email... Nobody knows where the information is when they need it.

Multiple subscriptions

Slack + Zoom + Teams + WhatsApp Business... Each tool has its own cost, maintenance, training — and data leaking outside your control.

Data out of control

Your discussions about confidential quotes pass through third-party servers. GDPR compliance, trade secrets — all of it at risk.

The Dwexo Chat solution

A communication platform natively integrated into ERP. Every message lives beside the business data it relates to. Zero third-party tools. Zero data leakage. 100% context preserved.

Everything your teams need. Nothing superfluous.

Professional communication tools, built for the real business world.

🏆 Signature feature

Contextual Chat — native in every business object

Every quote, invoice, task, support ticket or product record has its own discussion space, created automatically with no configuration.

  • Integrated discussion in Quotes, Credit notes, Invoices, Purchase orders
  • Contextual chat in Tasks, Support tickets, Sales records, Products
  • Permanent history linked to the object, even months later
  • Direct navigation to the source document from chat
  • Type badge visible in the channel header (Quote, Task, Support…)
📄 Devis · 00042/2026Devis
SB
La remise a été validée ✅14:32
J'envoie le PDF maintenant !14:33 ✓✓
MA
💬 Discuter de ce devis...
↑ Intégré directement dans la page du devis
📞 Real-time communication

Audio & video calls without leaving the ERP

Start an instant call from any conversation. LiveKit technology — professional quality, ultra-low latency.

  • HD audio and video calls (LiveKit)
  • Presence check before calling (online / offline)
  • Incoming call notification with ringtone
  • Call history in chat (missed, declined, ended + duration)
  • Calls from direct messages AND group channels
📹
Appel vidéo en cours
● 04:23 — Sara Benali
🎙️
📷
📵
📞 Appel audio terminé · 4m 12s
📵 Appel vidéo manqué
💬 Professional messaging

A complete, fluid enterprise messaging system

All the features your teams are used to — and that you finally control completely.

  • Public channels, private channels, and direct messages
  • Threaded replies
  • Emoji reactions on every message
  • Edit and delete your own messages
  • Forward a message to another channel
  • Pin important messages
  • @mentions with auto-complete
  • Real-time typing indicator
💬 Canaux & DM — Public, Privé, Direct
↩️ Threads — Réponses groupées sans pollution
👍 ❤️ 😂 🔥 ✅ — Réactions en temps réel
📌 Messages épinglés — Ne perdez plus rien d'important
➡️ Transfert de message inter-canaux
@ Mentions — Interpellez la bonne personne
✍️ Sara est en train d'écrire...
📎 Files & Media

Share anything, find anything

Images, documents, voice messages — all centralised. The "Shared Files" panel gives you access to every attachment in a channel in one click.

  • Multi-file send (images, PDF, Office, archives)
  • Full-screen image viewer (lightbox)
  • Voice messages recorded directly (up to 5 min)
  • Built-in audio player with progress bar
  • "Shared Files" panel per channel
  • Direct image paste from clipboard
📎 Fichiers partagés (3)
🖼️
schema_installation.png
2,4 MB · Hier 15:42
📄
Devis_00042_v3.pdf
540 KB · 27/03 10:15
🎤
Message vocal — 0:34
78 KB · 27/03 09:00
🟢 Presence & Notifications

Always know who is available

Real-time presence statuses, desktop push notifications, unread badges — your team stays in sync without unnecessary interruptions.

  • Online, away, busy, offline statuses
  • Instant updates via WebSocket
  • Desktop push notifications
  • Unread message counters per channel
  • Warning before calling an offline user
Sara Benali
● En ligne
Karim Ouali
● Absent
⚠️ Utilisateur hors ligne
Yasmine ne semble pas connectée. Voulez-vous quand même appeler ?
AnnulerAppeler
🔍 Search & Organisation

Find every decision in seconds

Full-text search through message history, pinned messages panel and threads ensures no important decision is ever lost.

  • Full-text search across all messages
  • Filter by channel or globally
  • Direct navigation to the message in context
  • "Pinned Messages" panel one click away
  • Smart pagination (50 messages per page)

What your teams gain in practice

-70%
of time spent searching for information in emails or external messengers
0
third-party tool needed for internal team communication
100%
of conversations linked to an ERP object retained with their business context
8
ERP modules natively connected (Quotes, Invoices, Support, Tasks, Products…)

In practice, who uses what?

Real scenarios drawn from your teams' daily usage.

Sales Team

Approve a quote without email back-and-forth

Sara sends a quote. Her manager sees the discussion directly on the quote page, approves the discount, and the PDF goes out in a few clicks.

1Sara ouvre le Devis #00042 dans ERP
2Elle écrit dans le chat intégré : "Remise de 8% proposée, avis ?"
3Le manager répond avec 👍 depuis sa notification de bureau
4La décision est archivée pour toujours avec le devis.
Support / After-sales Team

Resolve a ticket as a team, in context

A complex support ticket needs a senior technician's input. The discussion happens directly on the ticket — the full history is right there.

1Agent ouvre le Ticket SAV #1847 dans ERP
2@mention du technicien senior dans le chat du ticket
3Appel audio de 3 min (loggué automatiquement)
4Solution documentée — accessible à tous les futurs agents
Project Managers

Coordinate a task without Trello or Slack

Every task in Dwexo ERP is a discussion space. No more "where are we at?" into the void — the answer is always on the task itself.

1Chef de projet ouvre la Tâche "Migration serveur"
2Envoie un message vocal de 45s avec les instructions
3Le développeur pin le message clé dans le chat de la tâche
4Toute l'équipe reste informée — sur la tâche, pas sur Slack
Management & Leadership

Team meetings without external Zoom

Create a group channel, start a group video call, share files — without opening a single external tool. Your data stays in Dwexo ERP.

1Directeur ouvre le canal #Direction dans Dwexo Chat
2Lance une réunion vidéo avec toute l'équipe
3Partage le rapport mensuel directement dans le canal
4Décisions épinglées — accessibles à tous à tout moment

Ready to unify your team communication?

Join the SMBs that chose Dwexo Chat to unify communication, data and business context in one place.

No commitment · Up and running in 24h · Dedicated support