A photovoltaic installer does not simply sell panels: they sell a grid connection that works. And between signing the quote and commissioning, there is one step nobody likes but everybody has to deal with — the STEG application.
Connection authorization, installation compliance, administrative documents, exchanges with the agency: this administrative journey is often longer and more uncertain than the installation itself. A stalled application means a completed but uninvoiced job site, an impatient client, and frozen cash flow.
The technical side — sizing, installation, wiring — is under control. It is the administrative side, invisible and non-billable, that eats into margins and delays payments. Yet it is also the one that can most easily be industrialized.
The stages of a STEG application
Every application broadly follows the same path. The problem is not the complexity of any single stage, but tracking dozens of applications in parallel, each at a different stage.
Client contract, installation plans, equipment datasheets, ID documents and supporting papers. A single missing document, and the application does not move forward.
The application is submitted to the relevant STEG agency. This marks the start of a review period during which you must stay reachable and responsive.
The installation is inspected. Any non-compliance leads to rework, a new inspection, and therefore a new delay to absorb.
Once the go-ahead is obtained, the meter is installed and the system is connected. Only then is the job site truly complete — and fully billable.
Where time is really lost
It is almost never the official deadlines that cause problems. It is the time lost to an organization that relies on memory and scattered files.
Digitizing application tracking
Digitizing is not about filling in yet another spreadsheet. It is about turning each STEG application into a tracked object, with a status, attached documents, deadlines and owners.
An ERP designed for solar companies
STEG tracking does not live in isolation: it is part of the full life cycle of a solar project — from the first sales contact all the way to panel after-sales service. That is why a purpose-built business tool makes all the difference.
The sales contact becomes a project, which carries the job site, the STEG application and the invoicing. No information is lost between stages.
The on-site technician accesses the file, adds a compliance photo, checks off a stage. The manager sees it instantly — no call or email needed.
The application moves to « connected » status? The balance invoice is generated immediately. No more completed job sites dragging on for weeks before being invoiced.
Each after-sales intervention is linked to the original installation, with its complete history. A client calls back two years later? Everything is there.
Conclusion
For a solar installer, performance is not just about the quality of the installation, but about the ability to move every administrative application forward quickly and cleanly. The STEG application is the link where the most time is lost — and therefore the one where the most can be gained.
A clear checklist, deadline alerts, centralized documents and an overall view of all applications: these four habits are enough to turn an endured process into a mastered one. Job sites finish faster, invoices go out sooner, and clients wait less.
Contacts, CRM, job sites, STEG applications and after-sales in a single platform, built for Tunisian solar companies. Track every application, connect faster, invoice on time.
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